Purchases and refunds
Updated: July 25, 2026
OurRound Pro is a one-time in-app purchase, not a subscription. Purchases, payments and refunds are handled by the Apple App Store or Google Play.
Restore a purchase
Buying and restoring require a connected account: sign in with Google or Apple first. Then use Settings → OurRound Pro → Restore purchases after reinstalling or moving devices, with the same Apple or Google store account used for the purchase.
Request a refund
- Apple: reportaproblem.apple.com
- Google Play: Google Play refund flow
For restore problems, contact support@ourround.de. Do not send complete payment details.